Refund policy

At ZENROVA, your satisfaction is our priority.
If something isn’t right, we’re here to help.

✔ Eligibility for Returns

We accept returns if:

• The item arrives damaged, defective, or incorrect

• You contact us within 30 days of delivery

• The product is unused and in original condition

❌ We do NOT accept returns for:

• Change of mind

• Wrong size chosen

• Items discounted or clearance

• Orders already in transit

✔ Refunds

Once approved, refunds are issued to your original payment method.

✔ Replacements

If your item arrives damaged, we can send a free replacement.

📩 To request a return or refund:

Email us at: support@[yourstore].com
Include:

• Order number

• Photos of the product

• Reason for return